Help Center
Comment vous aider ? / How can we help? 👋
English Help Center
First Steps
Starting a session
Start a session in just 2 minutes!
Presenting the device to patients
Provide you with practical advice on how to effectively present our HypnoVR device to your patients.
Equipment Storage and Maintenance
To ensure flawless performance and long-lasting durability of your HypnoVR equipment, adhere to these simple but fundamental recommendations.
Contraindications
Below you'll find a list of contraindications and general instructions for use.
Guide to Hypnotic Naratives
This guide details the different types of support for different medical procedures, with suggestions adapted to different indications and durations.
Help and technical support
Access my helmet statistics
Disconnection and identification
Battery charging and autonomy
Connecting your device to your network
Re-pairing Bluetooth (tablet and VR headset)
Re-pairing the Audio Headset and the VR Headset
Replacing the foam in your VR headset
How to replace or reinstall the VR headset foam on the Pico G2